Congruence

Many NLP practitioner try to be congruent. Congruence means that how people feel is in line with what they say. Although congruence is, at times, important as people tends to dismiss your message if you are incongruent.  At the same time, being incongruent on purpose often works wonders too. So the correct application of NLP entails both.

Rough consistency. – It is considered a mark of great distinction when people say ‘he is a character!’ – which means no more than that he exhibits a rough consistency, a consistency apparent even to the dullest eye! But when a subtler and profounder spirit reigns and is consistent in its more elevated manner, the spectators deny the existence of character. That is why statesmen with cunning usually act out their comedy beneath a cloak of rough consistency.

Daybreak paragraph 182

Hint for party leaders. – If you can bring people to declare themselves in favor of something publicly you have usually also brought them to declare themselves in favor of it inwardly; they want to be regarded as consistent.

Human, All Too Human, part 1, paragraph 548